Legal

Terms & Conditions

These terms apply when you use the El Rapha Cares website and when you enquire about or receive our services.

Last updated September 2026

Using this website

The content on this website is for general information about our NDIS, DVA, and home care services. It is not personal medical, legal, or financial advice.

Our services

Support is provided according to your plan, eligibility, and a service agreement. Availability, pricing, and inclusions may change. We will confirm details with you before care begins.

Your responsibilities

You agree to provide accurate information, treat our staff with respect, and follow agreed safety and cancellation arrangements.

Liability

To the extent permitted by law, El Rapha Cares is not liable for loss arising from use of this website or from information that is later updated. Consumer guarantees under Australian law still apply.

Changes

We may update these terms from time to time. The latest version will be published on this page.